Practices that we embrace to promote our values and principles:
Manage our conversations so they are effective
One conversation at a time. One person speaking at a time.
Someone managing the conversation.
Be clear about the outcomes and the process.
Be definitive about closure: Where are we? What happens next?
Listen respectfully and generously
Pay attention to what the person is saying.
Allow people to finish.
If you have any doubt that you understood, always verify your understanding.
Acknowledge–and truly consider–different perspectives.
Check for completion: Is this person finished? Is there anything else?
Communicate with each other completely
If we aren’t aligned, say so.
If something doesn’t work, say so.
Make and keep commitments with one another
Be specific about what the commitments are.
Use X by Y (Who will do what by when?)
Call if your commitment is in danger of not being fulfilled.
Be on each other’s side
Manage each other’s reputation. Be supportive and helpful.
Be inclusive, invite people who may have an interest or may want to contribute.
Look out for the interests of our group and our University.
Acknowledge and appreciate each other
Be aligned on our strategic intent and current projects
If we are not aligned, communicate.
If progress slows or stops, acknowledge it.
Keep resources and energies focused.
Always be looking to stop low-impact programs and activities.
Transparency and sharing information
Ask for what you need.
Anticipate what others in the group might want to know.
If asked for information, share everything you know. (Adapted from "The Salmon Sheet - OSU)